Terms & Conditions

Last Updated: 29th November, 2025

Welcome to IndiaTrip.co.in, a specialised India Holidays brand owned and operated by TICKET N TRIP (“Company”, “We”, “Us”, “Our”). By accessing, browsing, or booking through IndiaTrip.co.in (“Website”), you agree to comply with the following Terms & Conditions.
Please read them carefully before using our services.

If you do not agree with any part of these Terms & Conditions, kindly refrain from using this Website or our services.

1. Definitions

  • “Client”, “You”, “Your” refers to the user, traveler, or customer making a booking.
  • “Package” refers to holiday packages, hotel bookings, transportation, tours, and travel-related services offered.
  • “Supplier Partners” include hotels, airlines, transport vendors, tour operators, cruise lines, etc.
  • “Voucher/Confirmation” means written confirmation issued after payment.

2. Scope of Services

IndiaTrip.co.in provides:

  • Domestic travel packages
  • Hotel bookings
  • Transport & sightseeing services
  • Customized travel itineraries
  • Holiday planning & support
  • Travel assistance before, during & after the journey

All services are subject to availability and confirmation.

3. Use of the Website

By using this website, you agree that:

  • You are at least 18 years old
  • You will use the website for lawful purposes only
  • All information you provide is accurate and complete
  • You will not attempt to disrupt website operations
  • You will not misuse travel content, pricing, or resources

Unauthorized use may lead to legal action.

4. Booking Policy

A. Booking Confirmation

A booking is considered confirmed only when:

  • Advance payment is received, and
  • A confirmation email/voucher is issued by IndiaTrip.co.in

B. Accuracy of Traveler Details

It is the customer’s responsibility to ensure the accuracy of:

  • Names (as per government ID)
  • Travel dates
  • Special requests
  • Contact details

Changes may incur additional charges.

5. Payment Policy

A. Advance Payment

  • A minimum advance (typically 25%–50%) is required to process the booking.
  • Full payment may be required for certain hotels, peak dates, flights, or last-minute bookings.

B. Full Payment Deadline

  • 100% payment must be completed before travel dates.
  • Failure to pay may result in automatic cancellation without refund.

C. Payment Methods

We accept:

  • Bank Transfers
  • UPI Payments
  • Credit/Debit Cards (via secure payment gateway)
  • Wallet payments (if available)

Extra charges may apply as per gateway rules.

6. Pricing Policy

A. Price Changes

Prices may change due to:

  • Hotel/airline revisions
  • Seasonal fluctuations
  • Government taxes
  • Availability constraints
  • Fuel surcharges

We will notify you of any such changes before final confirmation.

B. Inclusions & Exclusions

Each package clearly mentions its inclusions/exclusions.
Optional activities are charged separately.

7. Cancellation & Refund Policy

A. Cancellation by the Customer

Cancellation charges depend on:

  • Hotel policies
  • Airline rules
  • Vendor terms
  • Time remaining before travel

Typical charges:

  • 30 days before: 20%
  • 15–29 days: 50%
  • 7–14 days: 75%
  • Less than 7 days: 100% (Non-refundable)

Flights are always governed by airline policies.

B. No-Show

Failure to appear for travel results in 100% cancellation charges.

C. Cancellation by Company

If services cannot be provided due to operational issues, we may:

  • Offer an alternative package
  • Provide refund for the unutilized portion
  • Assist with rescheduling

No compensation is payable for circumstances beyond our control.

8. Amendments & Rescheduling

Any modification requested by the traveler is subject to:

  • Availability
  • Supplier approval
  • Possible fare/hotel difference
  • Service amendment charges

We do not guarantee approval of last-minute changes.

9. Travel Documents & Responsibilities

You are responsible for ensuring:

  • Valid government-issued ID
  • Correct spellings for all travelers
  • Travel permits (if required for certain states)
  • Fitness for travel
  • Adherence to hotel/transport rules
  • Safe behavior during travel

We are not liable for travel delays caused due to missing documents or incorrect information.

10. Hotels, Transport & Third-Party Services

A. Hotels

  • Check-in/out times are governed by hotel policy.
  • Room allocation is done by the hotel.
  • Early check-in/late checkout is chargeable.
  • Amenities may differ between hotels.

B. Transport

  • Vehicle type is as per package.
  • AC may not function in hilly areas.
  • Routes and timings depend on local conditions.

C. Third-Party Responsibility

IndiaTrip.co.in acts as an agent; liabilities for services provided by third parties rest with the respective suppliers.

11. Unforeseen Circumstances (Force Majeure)

We are not liable for delays, cancellations, or losses caused by:

  • Natural calamities
  • Weather issues
  • Pandemic/epidemic restrictions
  • Political unrest
  • War or civil disturbances
  • Technical failures
  • Flight delays or cancellations
  • Government regulations

Refunds in such scenarios are subject to supplier rules only.

12. Health, Safety & Conduct

Customers must:

  • Follow local laws
  • Maintain respectful behavior
  • Not indulge in unlawful activities
  • Inform us of medical conditions before booking

We reserve the right to refuse service to any person engaging in unsafe or disruptive behavior.

13. Limitation of Liability

IndiaTrip.co.in is not liable for:

  • Injuries, loss of property, or illness
  • Flight delays, baggage losses, or schedule changes
  • Hotel service issues
  • Acts of negligence by suppliers
  • Traveler’s personal mistakes or delays
  • Missed sightseeing due to natural or operational reasons

Our maximum liability is limited to the amount paid to us for the specific booking.

14. Intellectual Property Rights

All content on IndiaTrip.co.in including text, images, itineraries, logos, and designs is owned by TICKET N TRIP.
Unauthorized copying, modification, selling, or reproduction is prohibited.

15. Fraud Prevention & Verification

We may request verification such as:

  • ID proof
  • Payment confirmation
  • Email or phone validation

This ensures secure transactions and prevents misuse.

16. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in Ahmedabad, India, where TICKET N TRIP is registered.

17. Amendments to Terms & Conditions

IndiaTrip.co.in reserves the right to modify or update these Terms & Conditions at any time.
The latest version will always be published on the website.

18. Contact Information

For queries, clarifications, or support:

E-mail: info@indiatrip.co.in
Call: +91-9227555566
Address: L-9, Priya Complex, Airport Road, Hansol, Ahmedabad – 382475 Gujarat, India